Frequently Asked Questions

What is MOC Web and what services do we offer?

MOC Web is a Nigerian-based hosting provider offering secured, fast, and affordable web hosting solutions, including domain registration, shared hosting, email hosting, and website migration. We help individuals, SMEs, agencies, and developers bring their websites online easily—with full local support and Naira pricing.

Why should I choose MOC Web instead of a foreign hosting provider?

Unlike foreign hosting platforms, MOC Web is built with Nigerian users in mind. We offer: Naira billing (no dollar fluctuation or international fees) 24/7 local customer support Free SSL, unlimited bandwidth, and hosting tools Fast local response times and optimized servers for African traffic No more delayed support or blocked cards—just smooth, secure hosting.

Is MOC Web secure and reliable?

YAbsolutely. Our servers are protected with firewalls, malware scanners, DDoS protection, and real-time monitoring. We also provide SSL certificates and 99.9% uptime, ensuring your website is always online and secure.

How does MOC Web handle customer support?

We offer round-the-clock Nigerian-based support via WhatsApp, email, and ticketing. Whether you’re a beginner or tech-savvy, our friendly support team is always ready to guide you in simple, practical terms.

Is hosting with MOC Web beginner-friendly?

Yes! Our platform is designed for everyone, even if you have zero experience. With one-click WordPress installation, simple dashboards, and setup assistance, we make launching your website as easy as sending an email.

What kind of websites can I host on MOC Web?

You can host any legal, functional website, including: Business websites eCommerce stores Blogs School portals NGOs and religious sites Landing pages, portfolios, and more From lightweight blogs to full-scale agency websites—we’ve got you covered.

What makes MOC Web truly affordable?

We don’t charge in dollars. We cut out hidden fees. We include essentials (like SSL and email accounts) for free. MOC Web was built to empower Nigerians and African businesses with reliable hosting—without overcharging.

Can I migrate from another hosting provider to MOC Web?

Yes. We offer free website migration with zero downtime. Whether you're moving from a foreign host or another local provider, our migration team ensures a smooth, hassle-free transition—at no extra cost.

Do I need to be a developer to use your hosting service?

Not at all. With MOC Web, you don’t need coding skills to build or manage your site. Our user-friendly control panel and one-click CMS installs make it easy for anyone to manage their website confidently.

What if I’m not satisfied after signing up?

We offer a 30-day money-back guarantee on all shared hosting plans. If for any reason you're not satisfied, you can cancel within 30 days and get a full refund—no questions asked. That’s how confident we are in our service.

Already have a domain don't worry you can keep it.

No problem! It's quick and painless to transfer your hosting, domain registrations, or both to HostLar.